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| What
do I get when I order something from
you? |
You get the CD(s)
with the software in a padded disc envelope.
You also get the activation key, serial
number or CD key necessary to activate
the software. |
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| How
do I order? |
Our ordering system is explaned in detail
with this demo you can view online:
View Order Demo |
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| How
long will shipping take? |
Shipping takes
from 2 to 14 days depending on country
of destination. On average most orders within the European Union are delivered in 2 to 4 day's. Shipping time to the U.S.A is on average 4 to 6 day's.
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| How
much is shipping cost? |
Shipping cost is $6.00 flat
fee to anywhere in the world, for any
amount of CD/DVD!
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| How do I know this is not a rip-off? |
This is a very valid and understandable question. However we have been in business longer then any of our competitors for a reason. Our customers have come to trust us in that period of time and keep coming back to order. We would never have earned this reputation if we did not provide such an excelent after sales support. We are comitted to provide an excelent service towards our customers each and every day. |
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| Is the software also available in other language's besides english? |
No, all software is only available in english language. |
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| Help! I don't see the Flash menu and Flash shopping cart! |
First download and run the flash uninstaller from Adobe:
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14157
Then download and install the latest flash player from Adobe:
http://www.adobe.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash |
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| Where
does this software come from? |
The software is
shipped from Europe, from the Euro-zone. |
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| Is
all the software the full version? |
Yes, all software is the full retail version, we do NOT sell ripped or academic versions. |
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| Can
you provide a tracking number for the
package ? |
The orders are
shipped by means of Priority Airmail.
Unfortunately, this postal service
does not provide the customers with
any tracking information. |
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| I ordered a large list of programs but received all of them on a few DVD's instead of cd's? |
To reduce the risk of the package being taken by customs we compile large orders on DVD.
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| How
is my order shipped? |
| Every order is guaranteed
to be delivered in a bubble plastic padded
envelope bag and undamaged, or we will resend
your order for FREE! We ship orders
via Priority Airmail. The parcel is delivered
to your doorstep and you do not need to sign the receipt
on the delivery. |
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| Where
do I get technical support? |
We do not provide functional
technical support on the software itself. However we DO provide support on helping to install the software in case you have any problem. You can find the
necessary information on the installation also
in the program files (usually called
“Read me”, FAQ or “Help”)
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